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FREQUENTLY ASKED QUESTIONS
- How do I register an account?
- Why do you need my personal data?
- How long do you need to verify my account?
- I forgot my username and password? How can I reset?
- How can I deposit?
- How can I withdraw?
- How do I get the welcome bonus?
- Where can I see payment methods?
- How do I unlock the welcome bonus?
- Can I cancel already requested payout?
- Where can i see my transaction history?
- I made a deposit and i can not see it in my account?
- How do I know if my withdrawal request has been approved?
Account
Sign up pageHere is the link to the sign up. You can fill out the registration form and we will send you an email confirmation after.
We need your personal data in order to verify your identity and make sure no one else but you play with your account. Also we may ask for your details if you ever happen to forget your username or password.
It may take up to 48 hours. We will provide you with an email confirmation once we have your account verified.
You can easily reset your password by clicking this link: Password Reset Page Fill in your registered email or username.
Financial Transactions
Select the Deposit sign next to your balance and you will find the available payment methods there. You will see the option to deposit.
You are able to make a withdrawal by navigating to your account - clicking the withdrawal tab and confirm your personal details.
The welcome bonus will be credited to your account after you make a deposit with the Welcome Bonus tab enabled. Please do keep in mind that if you decide to not take advantage of the Welcome bonus with your first deposit you won't be eligible for it for your later deposits Bonus terms
Select the Deposit sign next to your balance you can see the payment methods. And also you may check that with the below link; Payment info
In order to unlock a bonus, a minimum wager requirement (WR) is applied. A sportsbook minimum WR is 8x the bonus and deposit amount. The minimum bet requirement for a 100% bonus is 30x the bonus and deposit amount. The minimum bet requirement for a bonus lower than 100% or in excess of the 100% is 60x the bonus amount. Each bet placed will reduce your minimum wager requirement. You can find more information here: Bonus terms
If the payout is with Pending status we can request for it to be cancelled. However, if it is already In Process we cannot reverse it.
Click `MY ACCOUNT` on right top corner, after that you will see `History`option, under `History`you will have access to your transactions, bets and valuables.
Please can you provide us with a screenshot of the transaction and we will forward to the relevant department and reply to you as soon as possible.
Once the withdrawal request has been accepted, you will receive an email confirmation. Please refer to your inbox.